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Purchasing Single Items
Paypal is our authorised payment processor as they are the safest
and most secure payment option for our customers. Once you click
on a button to purchase an item, you will see a screen similar to
the following:

If you do not have an existing Paypal account, then click on the
button shown in the sample screen above. You will then be presented
with another screen to enable you to enter your credit card information
and set up your Paypal account. Tip: If you live outside
the US, then please ensure you click on the
link for the
field.
If you have an existing Paypal account, you can login into your
account and pay using your credit card or bank account (if available)
using the normal Paypal facilities.
Once payment has been made, you will return to our site and be
sent an email confirming the purchase.
Purchasing Multiple Items
You can purchase multiple items using the Paypal Shopping Cart
facility. If you click on the "Add to Shopping Cart" button
for any of the prints, a new Shopping Cart window will appear similar
to the following screen.

This screen will show all the items you have added to the Shopping
Cart. In this window, you can perform the following:
- Purchase the items in the Shopping Cart by clicking on "Checkout".
- Change the quantities of items in the Shopping Cart by changing
the number in the "Qty" column next to the item, or
remove an item from the Shopping Cart by click in the "Remove"
column. You will need to click on "Update Cart"
to save your changes.
- Return to the Kondor Gallery site to view more items by clicking
on "Continue Shopping".
Once you click on "CheckOut", the shipping cost will
be added (see "Shipping Charges" below) and the normal
Paypal payment authorisation screen will appear (similar to the
screen sample shown in "Purchasing Single Items" above).
You can then proceed to purchase by credit card using an existing
Paypal account, or creating a new account.
Security
We ensure your shopping is done safely and security, and that is
why we use Paypal for our payment processor. Kondor Gallery does
not hold any personal information such as names or credit card information,
so there is no risk when purchasing from us. Tip: when working
with Paypal, please ensure that the secure site symbol
and that the "Pay to:" field reads Kondor Gallery.
Pricing
All items are priced in US Dollars.
Shipping
The following are the shipping charges used for Kondor Gallery
purchases. All shipping is charged in US Dollars and is additional
to the cost of the items. All items ordered are shipped by International
Air.
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Purchase Amount
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Shipping Charge
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$0.00 - $199.99
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$30.00
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$200.00 and over
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$50.00
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Applicable Taxes
Different taxes apply for each country, and payment of any Customs
or local taxes are the responsibility of the purchaser. Customs
documentation will show the value of the items shipped.
Gifts
If you are purchasing the items as a gift and require us to deliver
the items to a different delivery address, then please enter the
delivery address in the Paypal section marked "Optional Instructions".
Please ensure you choose the gift correctly as we are unable to
exchange the items once shipped.
Returns Policy
We have every confidence that you will be satisfied with your purchase.
However, in case the print(s) are damaged in transit or the incorrect
print(s) sent by us, please email us at returns@kondorgallery.com
with the invoice number and the item(s) that were damaged or incorrect
shipped within 7 days of receipt for return authorisation.
Once the return has been authorised, please return the print(s)
to us at the address below, ensuring that the prints are wrapped
securely. Please include the original invoice with the returned
print(s). We will replace damaged or incorrectly shipped items with
the same item or refund your Paypal account card if the item is
no longer available.
Please note that our returns policy is only valid for 7 days from
receipt by you. We will consider but are not obliged to accept any
return submitted outside these time limits.
Returns Address
Please send all returns to:
The Kondor Gallery
15-17 Egerton St
Silverwater
Sydney, NSW 2128
Australia
Exchanges
Unfortunately, we cannot exchange items unless they are faulty
or the wrong item has been dispatched incorrectly as a result of
our error.
Questions
If you have any questions or problems on this site, please email
us at help@kondorgallery.com.

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